![]() ![]() For more information on how your personal information is being used visit. Money Network and New York Community Bancorp will not use your personal information for marketing purposes despite the reservation of rights in their standard privacy policy. Note you should also update your address with FTB through MyFTB or Contact us. Visit the Contact information section for Money Network’s customer support number. If you’ve moved and have not received your Middle Class Tax Refund payment, you should contact Money Network directly and update your address. We use your last address on file (typically the address on your last filed return). For details about payment schedules, visit the When you’ll receive your payment section of our website. Note that 10-14 weeks should be allowed for processing. If your bank account has changed, closed, or updated since your 2020 California tax return was filed, you will receive your payment by debit card in the mail. Personal information Your bank information changed For details about eligibility requirements and payment schedules, visit the Determine your eligibility and When you’ll receive your payment sections of our website. If you believe you are eligible to receive a payment and have not received it by February 14, 2023, call the customer support number listed in the Contact information section. Visit the Contact information on this page for more information. If you have questions about your MCTR debit card, including how to activate it, visit the Contact information on this page for more information. ![]() Visit FTB's Scams page and the Office of the State Attorney General for more tips on how to avoid scams.Ĭoncerns with your payment Issues with your debit card.Do not disclose card details unless speaking directly with Money Network, your bank, or making a trusted purchase.Be cautious when sharing your password, PIN, Social Security Number, or Individual Taxpayer Identification Number (ITIN).Report promptly if you believe your MCTR debit card has been lost or stolen by calling 80.Secure your MCTR payment by transferring or withdrawing your funds as soon as possible.Here are some tips to help protect your MCTR payment: For additional information on fees, refer to the cardholder agreement. ![]() Please note that limits may apply to the amount of cash you are able to withdraw at merchants and ATMs.
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